If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Send Email to email@example.com directly or through the contact page. Though less reliable, phone number 202-378-3643
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
- Your refund will begin processing upon receipt of initial request.
- Customers may be responsible for shipping fees.
- Any questions or concerns, please contact firstname.lastname@example.org